Shipping

Orders take around 9 to 18 business days to be sent out. We will email you once your order has been sent. Orders take this long to go out because sometimes we are still making brooches, we also have to polish and pack each item. We aim to get everything sent as soon as we can. 

Australia: Australia wide orders generally take 2 to 7 business days to arrive, we do have tracking on all Australian orders.

International: Orders overseas take anywhere from 5 to 15  business days. All oerseas orders come with tracking 

​The prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information. 

Australian Shipping
Standard Shipping: $8 or free when you spend $150 or over
Express Shipping: $12

Internation Shipping

International shipping fees vary at the moment due to Covid-19. We currently only offer express international shipping. We are not responsible for any customs fees that our overseas customers may receive. 

Combine Orders

We can only combine orders if they are addressed to the same name and address. You just need to email us within 24 hours of the order being placed for us to do this. We will also refund any excess postage once you have email us. 

Please email us at info@deerarrow.com

Other FAQ's

This is because we have releases usually items sell out on the same day, the reason for this is because we are a small handmade company and we can only put up a limited amount. If something doesn't have limited next to it, it will be restocked. The best way to keep up with release dates and times is to follow us on Facebook or Instagram.

We currently have a limit of 2 per design as we want everyone to have a chance to get something. This is because we are 100% handmade so we can't make a huge amount of each product. 

Please note that some light coloured acrylics can have light black marks on the edges, this is unavoidable and is not a fault. 

Everything is handmade in the Sunshine Coast, Australia.

To sign up for our rewards you just make an account and then press the present that appears in the right hand bottom corner.